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AOL Community Leader Program
The AOL Community Leader Program or AOL CLP was the official name for the large group of America Online online service volunteers who moderated chat rooms, message boards, and download libraries.
The program's roots dated back to the use of online remote volunteer "guides" by AOL predecessor QuantumLink at its start in 1985. The system which became AOL established the Community Leader Program officially in the early 1990s, and discontinued it in 2005. At the peak of the program, it is estimated that AOL had approximately 14,000 volunteers.〔Thornally, G. (1999). AOL By George. New Jersey: Urly Media, 120. ISBN 0-9675411-0-7.〕
==Responsibilities==
Community Leaders had a wide variety of responsibilities, ranging from hosting chat rooms, monitoring message boards and file libraries, providing customer service, teaching online classes, and particularly creating and managing forum content. (However, toward the end of the program, Community Leader duties were generally restricted to monitoring chat and message boards). In exchange for their services, AOL provided free service to their volunteers. Community Leaders also received special accounts (Price Index 77 or Overhead Accounts) that allowed them to restrict disruptive chat, hide inappropriate message board postings, and access private areas on the AOL service, such as the Community Leader Headquarters (CLHQ).
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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